Terms & Conditions
TERMS AND CONDITIONS
Legally Binding Agreement
Last Updated: January 31, 2026
This Terms and Conditions Agreemen (“Agreement,” “Terms”) is a legally binding contract between you (“User,” “you,” “your”) and Uptown Luxe & Leisure (“Company,” “we,” “us,” “our”), governing your access to and use of our website, online store, services, appointments, content, and any related offerings (collectively, the “Services”).
By accessing, browsing, or using our website or Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
If you do not agree, you must discontinue use of the website and Services immediately.
1. ELIGIBILITY & ACCEPTANCE OF TERMS
You represent and warrant that:
- You are at least 18 years of age, or have parental/legal guardian consent
- You have the legal capacity to enter into this Agreement
- You will comply with all applicable laws and regulations
Use of this site constitutes acceptance of this Agreement.
2. OWNERSHIP OF WEBSITE & INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
- Text, images, graphics, logos
- Product descriptions
- Designs, branding, layouts
- Photos, videos, and digital assets
is the exclusive property of Uptown Luxe & Leisure or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.
Unauthorized use, reproduction, distribution, or modification is strictly prohibited and may result in legal action.
3. PERMITTED USE & USER CONDUCT
You agree to use the website and Services only for lawful purposes. You may not:
- Abuse, harass, or harm others
- Submit false, misleading, or fraudulent information
- Attempt to access restricted systems or data
- Interfere with site functionality or security
- Violate intellectual property or privacy rights
We reserve the right to exclude, suspend, or terminate users who violate these rules.
4. PRODUCTS, SERVICES & STORE TERMS
We offer apparel, footwear, accessories, gifts, custom items, and in-store or appointment-based services.
- All prices are subject to change without notice
- Product availability is not guaranteed
- Images are representative and may vary slightly in color or detail
- We reserve the right to refuse or cancel orders at our discretion
5. CUSTOM & PERSONALIZED ITEMS
Custom or personalized items are:
- Final sale
- Non-refundable and non-exchangeable unless defective or incorrect due to our error
- Produced based on customer-provided information, which must be accurate
6. PAYMENTS & TRANSACTIONS
- All payments must be completed prior to order fulfillment
- Prices are listed in U.S. Dollars unless stated otherwise
- We are not responsible for third-party payment processor errors
7. SHIPPING & RISK OF LOSS
- Shipping timelines are estimates only
- We are not responsible for carrier delays or events beyond our control
- Risk of loss transfers to the customer upon carrier acceptance
8. RETURNS & EXCHANGES
Our Return Policy is incorporated into these Terms by reference.
- Certain items may be final sale
- Returned items must meet stated conditions to be accepted
9. USER-GENERATED CONTENT & REVIEWS
If you submit reviews, testimonials, photos, or other content:
- You grant us a non-exclusive, royalty-free, worldwide license to use, display, and share that content
- You confirm you own or have permission to submit such content
- We reserve the right to remove content that violates these Terms
10. DATA PROTECTION & GDPR COMPLIANCE
If you are located in the European Economic Area (EEA) or the United Kingdom, your personal data is processed in accordance with the General Data Protection Regulation (GDPR).
Legal Basis for Processing
We process personal data under the following lawful bases:
- Consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
Your GDPR Rights Include:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion (“Right to be Forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
Requests may be submitted using the contact information below. We may require identity verification.
11. PRIVACY POLICY
Your use of the website is also governed by our Privacy Policy, which details how we collect, use, store, and protect personal data. The Privacy Policy is incorporated into this Agreement.
12. DISCLAIMERS
The website and Services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding:
- Accuracy or completeness of content
- Uninterrupted or error-free operation
- Suitability for a particular purpose
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid by you for the product or service giving rise to the claim
14. INDEMNIFICATION
You agree to indemnify and hold harmless Uptown Luxe & Leisure from any claims, damages, liabilities, or expenses arising from:
- Your use of the website or Services
- Your violation of these Terms
- Your infringement of third-party rights
15. MODIFICATION OF TERMS
We reserve the right to update or modify these Terms at any time.
- Changes become effective upon posting
- Continued use of the website constitutes acceptance of the revised Terms
16. TERMINATION OF CONTRACT
We may terminate or restrict access to the website or Services:
- Without notice
- For violation of these Terms
- To protect our business, customers, or legal interests
Termination does not waive our right to pursue legal remedies.
17. GOVERNING LAW & JURISDICTION
This Agreement is governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in courts located within Tennessee.
18. CONTACT INFORMATION
For questions regarding these Terms, GDPR requests, or legal notices, contact:
Uptown Luxe & Leisure
Uptownluxeleisure@gmail.com
423-674-2072 or 423-284+4044
226 1st St NE Cleveland, Tennessee, USA 37311
